Privacy Policy for BES WonderHop

Effective Date: 10 August 2026

BES WonderHop (“the app”, “we”, “our”, or “us”) is a moderated short-video and casual entertainment app intended for users age 13 and older, including teens and adults. The app includes creator uploads, reporting tools, blocking tools, moderation, games, and safety controls. This Privacy Policy explains what information we collect, how we use it, how we protect it, and how users can contact us about privacy or deletion requests.

By using BES WonderHop, you agree to the practices described in this Privacy Policy. BES WonderHop is not intended for children under 13. If we learn that we have collected personal information from someone under the applicable minimum age without valid authorization, we will take reasonable steps to delete or restrict that information.

1. About BES WonderHop

BES WonderHop allows users to watch approved short videos without signing in. Certain creator and account features may require sign-in using supported login services. Signed-in users may create or sync a creator profile, upload videos for review, follow creators, like or save videos, and use reporting or blocking controls where available.

Uploaded videos do not appear publicly immediately. Creator uploads are submitted for review and may be approved, rejected, removed, restricted, or blocked if they do not meet our safety rules.

2. Information We Collect

Depending on how you use the app, we may collect the following categories of information:

• Login information: Firebase user ID, Google Sign-In information where used, Apple Sign-In information where used, display name, email address, and profile photo if provided by the login provider.
• Creator profile information: display name, username, bio, avatar, creator role, and profile settings.
• Uploaded content: videos, captions, thumbnails, upload status, moderation status, and rejection reasons when applicable.
• Engagement data: views, likes, dislikes, saved videos, follows, following status, and basic feed interactions.
• Safety and moderation data: reports, report reasons, suggestions, blocked creators, hidden videos, safety actions, and content review decisions.
• Technical data: app version, device type, crash or performance information, server logs, request metadata, and general diagnostics used to maintain app security and reliability.
• Advertising-related data: limited advertising identifiers or ad delivery information where allowed by law and platform policies.

3. Sign-In Services

BES WonderHop may allow sign-in using Google Sign-In and, on iOS, Sign in with Apple. These services help authenticate users and create or sync a creator profile inside the app.

When you use Google Sign-In, we may receive your Google account ID, email address, display name, and profile photo, depending on your Google account settings and permissions.

When you use Sign in with Apple, we may receive your Apple user identifier, email address, and name if Apple provides it. Apple may allow users to hide their email address and use a private relay email. We use this information only to provide account, profile, and app features.

4. Information We Do Not Intentionally Collect

BES WonderHop does not intentionally request or collect precise location, contacts, SMS messages, health data, financial data, government ID numbers, or passwords. Users should not include private information such as home address, school address, phone number, passwords, OTPs, or other sensitive details in captions, profile bios, videos, or reports.

5. Age Eligibility and Minor Privacy

BES WonderHop is intended for users age 13 and older. A higher minimum age may apply in some countries or regions. Users who are minors should use the app in accordance with applicable local law and any consent or supervision requirements that apply to them.

We do not knowingly collect personal information from children under 13 in a way that is not permitted by applicable law. If you believe that a person under the applicable minimum age has provided personal information through BES WonderHop, please contact us so we can review and take appropriate action.

6. Safety Reminders and User Protections

Before certain actions, such as uploading videos or sharing content, BES WonderHop may show safety reminders. These reminders are designed to discourage sharing private information, unsafe content, or content the user does not have permission to share, and to explain that uploads may be reviewed before public posting.

Safety reminders, moderation, reporting, and blocking features are intended to support a safer experience for the app’s teen and adult audience.

7. How We Use Information

We use collected information to:

• Provide Google Sign-In, Apple Sign-In, and account features.
• Create, sync, and display creator profiles.
• Receive uploaded videos and captions for review.
• Moderate videos before they appear in the public feed.
• Show approved videos in the video feed.
• Support likes, dislikes, saves, follows, and view counts.
• Allow users to report unsafe or inappropriate content.
• Allow users to block creators or hide unwanted content.
• Prevent spam, abuse, unsafe content, and policy violations.
• Improve app performance, reliability, security, and user experience.
• Serve and measure ads where permitted, subject to applicable age, consent, regional, platform, and advertising requirements.

8. Uploaded Videos and User-Generated Content

BES WonderHop includes user-generated content. When a user uploads a video, we may store the original video temporarily or permanently, create an optimized version for playback, generate a thumbnail, and store moderation status information.

Public videos may display a creator name, username, avatar, caption, view count, like count, and other basic content information. Users should only upload content they have the right to share and that complies with BES WonderHop’s safety and community rules.

9. Content Safety and Moderation

Videos containing violence, weapons, blood, dangerous actions, bullying, abuse, sexual content, nudity, harmful behavior, hate, scary content, illegal activity, private information, or other inappropriate material are not allowed.

We may use manual review, automated checks, user reports, blocked word checks, and moderation tools to review content. We may reject, remove, hide, restrict, or block content or creator accounts that violate safety rules.

10. Reporting, Blocking, and Safety Controls

Users can report videos that may be unsafe or inappropriate. Reports may include the post ID, reporter ID or device identifier, report reason, optional details, and related moderation information.

Users can also block creators or hide specific videos locally in the app. These safety controls help personalize the feed and reduce exposure to unwanted content.

Reports and blocking actions may be reviewed by the BES WonderHop team and may result in content removal, account restrictions, or other safety actions.

11. Advertising

BES WonderHop may use Google AdMob or similar ad services to display advertisements. Advertising settings may vary based on the user’s age, consent choices, region, device platform, and applicable law or store policy. Personalized advertising may be limited or disabled where required.

Ad providers may receive limited device, app, advertising identifier, consent, and ad-delivery information to serve, limit, measure, and protect ads where permitted. We do not sell personal information to advertisers.

Note: Our store declarations, advertising settings, and third-party SDK configuration are intended to reflect the audience and legal or platform requirements applicable to the version of BES WonderHop being distributed.

12. Third-Party Services

BES WonderHop may use third-party services to operate the app. These may include:

• Firebase Authentication for account sign-in.
• Google Sign-In for Android and supported platforms.
• Sign in with Apple for iOS users.
• Google Play Services for Android app functionality.
• Google AdMob for advertising, where permitted.
• Backend hosting services for APIs, uploads, and app data.
• Database services for creator profiles, uploads, and moderation data.
• App store services such as Google Play and Apple App Store.

These third-party services may process information according to their own privacy policies and applicable platform requirements.

13. App Permissions

BES WonderHop may request permissions only when needed for app features:

• Photos or media library: to allow users to select videos for upload.
• Camera: only if camera recording or camera-based features are enabled in the app.
• Internet: to load videos, upload content, sign in, show approved videos, and connect to our backend.
• Advertising ID: only for ad delivery and measurement where allowed by platform policies.

Permissions can be managed from your device settings. Some app features may not work if required permissions are disabled.

14. Data Sharing

We may share limited information with service providers that help us operate the app, such as authentication, hosting, database, moderation, diagnostics, and advertising services where permitted.

We may also disclose information if necessary to:

• Comply with legal obligations or valid legal requests.
• Protect the safety of users, minors, or the public.
• Investigate abuse, fraud, security incidents, or policy violations.
• Enforce our app rules and protect our rights.

We do not sell personal information.

15. Data Storage, Security, and Retention

We use reasonable technical and organizational safeguards to protect user information, uploaded videos, creator profiles, and moderation data. However, no system can be guaranteed to be completely secure.

We retain information only as long as reasonably necessary to provide the app, support safety and moderation, comply with legal obligations, resolve disputes, enforce rules, and improve the app. Rejected, removed, or deleted content may remain in backups or logs for a limited period where necessary for security, abuse prevention, or legal compliance.

16. Account and Data Deletion

Users may request deletion of a profile, uploaded videos, creator data, or related personal information by contacting us at the email address below. Where applicable by law, a parent or guardian may submit a privacy request on behalf of a minor.

To help verify and process the request, please include the sign-in email or creator username associated with the account. We will take reasonable steps to process valid deletion requests within a reasonable time, subject to legal, security, fraud prevention, and moderation requirements.

Account deletion instructions: https://bookeventstall.com/bes-wonderhop-delete-account

17. Privacy Rights and Choices

Depending on applicable law, users may contact us to:

• Request access to or information about account-linked data.
• Request correction of inaccurate profile information.
• Request deletion of profile data or uploaded videos.
• Report unsafe content or behavior.
• Ask questions about our privacy, moderation, or safety practices.

Where required by applicable law, a parent or guardian may exercise certain privacy rights on behalf of a minor.

18. International Users

BES WonderHop may be operated from servers or service providers located in different regions. By using the app, information may be processed in countries where our service providers operate, subject to applicable law.

19. Terms of Use / EULA

BES WonderHop also provides Terms of Use / EULA that explain safe-use rules, user-generated content rules, moderation rules, reporting and blocking controls, and account responsibilities.

You can review the Terms of Use / EULA here:

https://bookeventstall.com/bes-wonderhop-terms

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and post the new version on this page. Continued use of the app after changes means you accept the updated Privacy Policy.

21. Contact Us

If you have questions, privacy requests, safety concerns, reporting help, account deletion requests, age-related requests, or moderation-related requests, contact us: